At LCL Data Centers, we are ISO 9001 certified, which is the recognised worldwide benchmark for transparency, reliability, and quality. With this certification, we are equipped to set up and implement an effective quality management system by optimising the processes surrounding complaint handling and risk & process management. The scope of the certification isn’t limited to ‘maintenance and operation’, but also ‘design’ of the data center spaces for co-location and housing. Our customers benefit fully from this.
Our Customer Intimacy strategy is perfectly aligned with achieving this certification. We want to know what is important for our customers and our potential customers. We conduct regular surveys and communicate transparently to that end. This certification is also viewed as a measure of the trustworthiness and quality of our data center services. It’s awarded based on an evaluation, notably of the management of risks and processes as well as the way that complaints are handled.
This certification, like our other certificates and attestations, above all confirms that we are a trustworthy and quality partner for our customers. Our aim therefore is to be a pioneering company in this field.
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