The ISO 27001 standard is the most important industrial standard for information security. ISO 27001 certification is proof that an organisation has taken the necessary precautionary measures to protect sensitive information from unauthorised access.
"With this quality label, we offer our clients the guarantee that their data is in safe hands. We not only assure the availability and safety of documents, but also the continuity of business operations. We have clear procedures for a whole range of possible events (incident management), and registered all our strengths and weaknesses. Predictability is key. You should be able to respond as quickly as possible and have a contingency plan ready", explains Operations Manager Abdellah Mahlous.
The Added Value of Human Resources
The provision of a perfectly-functioning firewall is a must for every data centre, but the added value of a sound staff policy cannot be emphasised enough. "Because we are entrusted with the mission-critical data of our clients, we carry out thorough screening of any potential new recruits. Also, what actions do you take, as a company when something doesn't go as agreed?. We have to be prepared for every eventuality", Laurens van Reijen, Managing Director of LCL says.
Authorities particularly attach great importance to these types of guarantees. "An ISO 27001-certification is required if you want to work for the government. Nevertheless, only a minority of data centres are actually ISO 27001-certified", according to Mahlous.
The clients of LCL, needless to say, are delighted that LCL is now ISO 27001-certified. "Our enterprise clients make ISO 27001-certification an explicit requirement", explained Kelly Wauters, Financial & Quality Manager at Combell nv, a service provider at LCL. "They not only expect Combell and Unitt to be ISO 27001-certified, but our suppliers, such as LCL, as well. In other words, the entire chain is verified for tender procedures and quotations."