Professional data centers like LCL provide assurance and security. Certifications make that tangible. A certificate is an external quality assessment that is regularly reviewed. The certifications below prove that LCL meets certain standards and requirements, checked by an independent body. We therefore strive for continuous improvement of our services and processes.
LCL's data centers are Tier 3 classified data centers. A Tier 3 classification means 99.98% minimum availability of our services. We achieve this by resolutely opting for redundant infrastructure. All our systems have been duplicated and provided with a backup installation. In this way, our data centers continue to run at full capacity, even during maintenance or power failure. Your business continuity is therefore guaranteed at all times.
These Tier 3 certificates were awarded by IBM.
Our brand new – and second – data center in Aalst has been certified by Uptime Institute. This certification organisation is one of the world’s most demanding and it’s the originator of the Tier III classification.
The awarding of Tier III certification by Uptime Institute always takes place in two phases:
In the first phase, the advisory organisation checks if the data center is designed to meet the Tier III requirements. If that is the case, the data center receives Tier III Certification of Design. This was how, in November 2019, LCL’s second data center in Aalst – LCL Brussels-West 2 – was awarded the Tier III Certification of Design by Uptime Institute.
In the second phase, Uptime Institute analyses the construction of the data center. If this matches the certified plans for design and if the construction complies with the standards, the data center can then be given Tier III Certification of Constructed Facility. This was the case for LCL Brussels-West 2, which received the Tier III Certification of Constructed facility from Uptime Institute in August 2021.
LCL Data Centers is the first and only Belgian company to receive both of these certifications from Uptime Institute.
The ISO 14001 certificate shows that LCL's environmental management system complies with international environmental legislation. In addition, we continue to make constant efforts to reduce our ecological footprint. We obtained the ISO 14001 certificate by focusing, among other things, on:
The ISO 14001 certificate was issued by BSI.
The ISO 27001 certificate, awarded by BSI, proves that LCL operates good information security. The integrity, confidentiality and availability of your data are guaranteed at LCL. We apply clear, strict procedures to protect information and respond to potential disaster scenarios. The security of your data is also given high priority in the daily work of our employees.
Our data centers comply with the new international standard for professional health and safety. This is also verified by the ISO 45001 certificate. We are the first data center in Belgium to receive the ISO 45001 certificate.
We therefore take safety in the workplace very seriously and want to create greater awareness of the safety/security risks in data centers.
The ISO 45001 certificate was awarded by BSI.
LCL Data Centers holds ISO 9001 certification. Our Customer Intimacy strategy is perfectly aligned with achieving this certification. We want to know what is important for our customers and our potential customers. We conduct regular surveys, and transparent communication, to that end. This certification is also viewed as a measure of our company’s trustworthiness and quality. It’s awarded on the basis of an evaluation, notably of the management of risks and processes as well as the way that complaints are handled.
This certification, like our other certificates and attestations, above all confirms that we are a trustworthy and quality partner for our customers. Our aim therefore is to be a pioneering company in this field.
These quality reports provide an insight into risk management, as well as the quality and reliability of internal processes and information security at LCL.
ISAE 3000 focuses on operational management, while ISAE 3402 works from a financial perspective. The criteria covered in the report include access to the data center, incident management, maintenance of the perimeter and generators, among other things, etc.
The efforts we undertake in the area of information security are tested over a full year in a type II report. The reports prove that you can count on secure and properly maintained infrastructure at LCL.
Consultancy firm Deloitte carries out this audit on an annual basis.
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit card data from major card scheme brands.
The standard was established to improve checks surrounding card-holder data and thus reduce credit card fraud. Validation of compliance is performed annually by an external Qualified Security Assessor (QSA): FortyTwo Security.
Although LCL is not itself involved in the processing of credit card data, this does show that it is a reliable partner for customers who come into contact with it. Physical shielding of the equipment is the most important criterion that has to be met.
LCL Data Centers has signed the Climate Neutral Data Centre Pact (CNDCP). This pact was adopted following a self-regulatory initiative, in collaboration with the European Commission. It supports both the European Green Deal, which aims to make Europe the world’s first climate-neutral continent by 2050, and the European Data Strategy, which aims to make data centers in the EU climate neutral by 2030.
LCL is committed on a voluntary basis to become climate neutral for all its data centers by 2030.
LCL Data Centers supports the Code of Conduct for Energy Efficiency in Data Centres in the European Union. This is a voluntary initiative that brings together stakeholders willing to commit to comply with this code of conduct.
The aim of the code is to inform data centers about their energy consumption and to encourage them to reduce this consumption. In our case, this initiative is part of the extension of the European Green Deal, which we fully support.
Do you have any questions about our certifications or would you like proof? Please contact LCL. We will be delighted to help you!